Our privacy policy

Last updated: 06/02/2026

Tarporley Wellness and Rejuvenation Clinic (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

If you have any questions about this policy or how your data is handled, you can contact our Data Protection Lead at:

info@tarporleywellness.co.uk

1. Who We Are

Tarporley Wellness and Rejuvenation Clinic

79 High Street
Tarporley
Cheshire
CW6 0TW

We provide wellness and rejuvenation services within the UK.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

• Name

• Contact details (email address, phone number, postal address)

• Appointment information

• Medical or treatment‑related information you choose to share

• Complaint or feedback information

• Any documents or images you submit to us

Information collected automatically via our website

• Basic technical data (e.g., IP address, browser type, device type)

• Cookies and analytics data (if applicable — e.g., Google Analytics)

We do not collect or process any payment information on our website.

3. How We Use Your Personal Data

We use your information for the following purposes:

• To manage appointments and provide clinical services

• To respond to enquiries, feedback, or complaints

• To maintain accurate treatment records

• To comply with legal and regulatory obligations

• To improve our website and services

• To communicate important updates or service information

We only use your personal data when we have a lawful basis to do so, such as consent, legitimate interests, or legal obligation.

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your data secure, including secure systems, restricted access, and confidentiality procedures.

Your data is stored within the UK or in secure systems that comply with UK GDPR requirements.

5. Sharing Your Information

We do not sell your personal data.

We may share your information only when necessary with:

• Healthcare professionals involved in your care

• Service providers who support our operations (e.g., booking systems, email services)

• Regulators or authorities where legally required

All third‑party providers are required to keep your data secure and use it only for the purpose we specify.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes it was collected, including legal, regulatory, and clinical record‑keeping requirements.

Clinical records may be kept for a minimum period required by healthcare regulations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Restrict or object to processing

• Request transfer of your data to another provider

• Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, contact: info@tarporleywellness.co.uk

8. Cookies and Website Tracking

If cookies or analytics tools are used on the website, we may collect anonymous usage data to help improve performance and user experience.

You can control cookies through your browser settings.

(If you want, I can tailor this section precisely to the tools used on the site.)

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

10. How to Make a Complaint

If you have concerns about how your data is handled, please follow our complaints procedure listed on our website. You can contact us at anytime at: info@tarporelywellness.co.uk

 

You also have the right to complain to the Information Commissioner’s Office (ICO):

www.ico.org.uk

11. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.